2013 Redress All Rights reserved.
 
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Redress Terms & Conditions.

Welcome to our online shop. This shop is operated by Redress. Please read our terms & conditions carefully before ordering any products from our website as, by doing so, you accept these terms & conditions.

Redress Website Usage Terms & Conditions

The content of the pages of this website is for your general information and use only.
The information is subject to change at any time, without notice. Redress is entitled to change or amend these terms and conditions as well at our sole discretion. We recommend that you visit the website www.redress-online.co.uk occasionally to ensure you have an up to date understanding of these terms and conditions and the information.
Neither any third parties nor we provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Our use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s) We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without prior written consent from UNICARE LTD
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
We may use your information to send you news regarding Redress’s services, offers and promotions. We may contact you by post, email or telephone for these purposes.
Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.
Your information may be passed to and used only by our affiliate companies. We will never pass your personal information to anyone else, except where we are required or permitted to do so by law.
Redress Business Terms and Conditions

The following terms and conditions are legally binding on you as a customer being the person (“You” or the “Customer”) entering into the evaluation and sale agreement (“sale”) of items (the “Clothing” or “Clothes”) to Redress.
Please read the following terms and conditions carefully. You should understand that by using our website or placing any order on clothing on our website, you agree by the terms and conditions.
If you have any queries you can get in touch with us by filling in the online contact form or calling 0113 350 3570s.
Shipping and Delivery

We regret that we are unable to deliver certain products to certain countries. Any restrictions of this are noted on relevant descriptions.
The product will be at your risk from the time of delivery as we do not hold responsibility for loss of items. We will dispatch items only after receiving full payment of all sum including delivery charges.

Privacy & Security

We may use your information to send you news regarding Redress’s services, offers and promotions. We may contact you by post, email or telephone for these purposes. 
Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.
Your information may be passed to and used only by our affiliate companies. We will never pass your personal information to anyone else, except where we are required or permitted to do so by law.

Returns & Replacements

All purchases once made are final.
You are only entitled to a refund if the item is not as described.
We allow you 7 days to return the item.
We specialise in selling unique items therefore we only have the one size advertised for each item. We do not stock different sizes for every item. Please check the sizes carefully before purchasing as incorrect fitting we will not accept as reason for return.
We will not pay for return postage.
The goods must be returned in unused and undamaged condition. Please contact us first to report the return.

Ordering

If you are under 18 you are not entitled to purchase product without involvement of your parent or guardian.We aim to process your order within 2 working days after confirmation of your order. If your order is delayed please contact us by email or telephone.After placing your order you will receive an email from us. This will be a confirmation that we have received it.We make every effort to be as accurate as possible in our descriptions & prices. Please note that some products may be subject to specific terms & conditions. We will specify this in the individual product description.Payment, Pricing & PromotionsThe prices of any product will be quoted on our website. Prices include VAT but exclude delivery cost. This will be added to the total amount on your delivery charges page.
Prices are liable to change at any time but they will not affect orders that we have already been confirmed by email or phone.